Behare Bojaxhiu Huçaj, Sami Rexhepi
Objective: After a period of almost 2 years, our country continues to face the Covid-19 Pandemic. Necessary medical services for the population remain the key profession that connects the wide range of services and the first reaction to a situation like this. This study aims to assess the impact of the Covid-19 pandemic on the level of anxiety, stress, depression and burnout of health professionals, and to determine the relationship between them and coping skills with reference to the development of resilience. To propose appropriate measures to support the mental health advancement of health workers.
Methods: The study has a quantitative character, the methods were correlative and descriptive. The DASS questionnaire was used to collect data for stress, anxiety and depression. The MBI questionnaire was used to measure the degree of occupational burnout. The ARM-R questionnaire was used to measure resilience.
Sample: Respondents who participated in this research were health care professionals from UCCK , NIPHK , regional hospitals and PCFM from Prishtina, Prizren, Peja, Gilan, Ferizaj and Gjakova. The number of participants was 514, of which 376 were females and 137 were males.
Results: The average value of stress is 13.20 with a standard deviation of 11.70, for the anxiety level the average value is 11.74 with a standard deviation of 10.91, for depression the average value is 10.73 and the standard deviation is 11.18. Professional burnout was on an average of 40.54 with a standard deviation of 20.16 and a fairly high level of resilience of 48.14 with a standard deviation of 6.12.
Conclusions: Front-line work in Covid-19 clinics, has easily affected the mental health well-being of health care workers by showing the presence of moderate levels of anxiety, stress and depression, while the burnout rate was more present at a younger age, which suggests that with work experience the rate of burnout decreases, which has been proven to us from the results, by finding a negative correlation between burnout and experience. The high development of resilient factors made them very functional during their work.